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How We Work
Managed Services
Insights
- News & Media
- Articles & Blogs
FAQ
About Us
Testimonials

How We Work
Managed Services
Insights
- News & Media
- Articles & Blogs
FAQ
About Us
Testimonials

HOW WE WORK

Professional Management From End To End

Grey_One Point Contact

One Point of Contact

Grey_Network

Network of Vendors

Grey_Certified CWB

Ongoing Compliance

Providing Managed Maintenance Services
in Eastern and Central MA since 2008

293 Boston Post Road W, Suite 340
Marlborough MA 01752
(508) 281-0500

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Grey_Network

Broad network of vendors 100% validated
and certified by City Wide

Commercial references
Account assignment based on performance in CWB network, expertise, geography, and ability to comply with incremental client requirements

Verified business and legal filing via state and federal sources
Valid and proper insurances
Complete background checks

Grey_Certified CWB

Ongoing compliance to ensure all contract commitments and customer expectations are met

Regular site inspections, complaint resolution and product audits
Adherence to all client facility specific requirements
Up to date insurance and background document compliance

Regular site inspections, complaint resolution and product audits
Adherence to all client facility specific requirements
Up to date insurance and background document compliance

Client surveys and weekly inspection ratings
Up to date IDPRP (Infectious Disease Preparedness Response Plan)
Annual CWB vendor network re-certification

Grey_One Point Contact

One point of contact for all facility maintenance needs

Proactive communication and exceptional customer service
Saves our client’s time and headaches associated with facility maintenance

Project management expert in a wide variety of industries
Vendor selection to match the needs and budgets of our clients